Common Login Issues and Troubleshooting

Forgotten Password

If you forget your password, Robinhood provides a straightforward way to reset it:

1. Password Reset: On the login page, click on “Forgot your password?”.
2. Email Verification: Enter your email address, and Robinhood will send you a password reset link.
3. Reset Password: Follow the link and create a new, strong password.

Account Lockout

Repeated failed login attempts can lead to an account lockout as a security measure. If you find yourself locked out:

1. Wait: Sometimes, waiting a few minutes before trying again can resolve the issue.
2. Contact Support: If the issue persists, contact Robinhood’s customer support for assistance.

Two-Factor Authentication Issues

If you’re having trouble with 2FA, ensure that your phone number and email address are up-to-date. If you lose access to your 2FA method:

1. Backup Codes: Use the backup codes provided when you set up 2FA.
2. Support: Contact Robinhood support to regain access to your account.